Terms of Use

  • Last Modified on: 07 Mar 2025

These terms constitute an agreement between the User and Marine Solutions SDGroup (hereinafter referred to as Owner), regulating the use of the “MARGRAM Service” and "Crewing Companies Service" (hereinafter referred to as "Services") in the Mobile Applications “Marine Survey”, “Marine Survey Pro” and “Marine Survey Assistant” (hereinafter “Mobile Applications”) on Android and iOS platforms.

1. GENERAL PROVISIONS

1.1. The User Agreement (hereinafter referred to as the Agreement) is an agreement between the User and the “Owner” for the use of the Services and replaces all previous agreements between the User and the “Owner" . 
1.2. When using the Services, the User, regardless of his legal status and civil capacity, is subject to the rules and restrictions set forth in this Agreement. 
1.3. The Agreement, taking into account all changes and additions, is posted to the public on the website and Mobile Applications. 
1.4. The User confirms that he has fully read and agrees with the terms of the Agreement. If the User disagrees with any of the provisions of this Agreement, the User may not use the Services. 
1.5. The User agrees to comply with the terms of this Agreement when registering the User in MARGRAM. 
1.6. The “Owner” may supplement or otherwise change this Agreement without prior notice to the User. The User hereby gives his consent to amend the Agreement without receiving any special confirmation from the User. Such changes to the Terms of Use or related policies regarding the Service will become effective upon posting of the updated version on the Mobile Applications. The User agrees to review these Terms of Use regularly as continued use of the Services after such changes are made, whether the changes are revised or not, constitutes the User's agreement to and acceptance of such changes. 
1.7. In this Agreement, the following terms are used in the following meaning:

  • Administrator – The company registered under Ukrainian law under the name Marine Solutions SDGroup.

  • User - any legally capable individual who is 18 (eighteen) years old at the time of user registration or placing a questions, or a legal entity who has accepted the terms of this Agreement and uses the MARGRAM Service

  • MARGRAM Service - the possibility of free (except for advertisements) use by the User of the technological platform using Mobile applications for informational purposes, communication with other users

  • Crewing Companies Service - a service that enables seafarers to send their Application Forms directly to the crewing company's email.

  • Website - web page on the Internet at the address: www.msdmarine.com

  • Mobile Applications - a copy of a computer program in the form of a mobile application for iOS, Android mobile devices called “Marine Survey”, “Marine Survey Pro”, “Marine Survey Assistant”, which is provided by the administration to the User for temporary use (during the term of this Agreement ) for functional purposes by the end user as a tool for providing the Services

  • A technological platform is an interconnected set of computer programs and electronic data in the form of numbers, letters, symbols, images and their combinations (including graphic information, video information, etc.), which is intended for communication between Users

You understand and acknowledge that the Services is not a party to any agreements, understandings and contractual relations that may arise between Users of the Services. The function of the Services is to connect Users with each other for information assistance.

2. RIGHT TO USE

2.1. The Services can be used by an individual over the age of 18. Registration on the platform by a minor is strictly prohibited. By accessing the platform, using it or registering on the platform, you represent and warrant that you are at least 18 years of age and have all rights and authority. The Service is not available to persons under eighteen (18) years of age. By using the Services, you also represent and warrant that you have the right, authority and capacity to use the Service and to comply with the Terms of Use. You also represent that all information you provide to other Users is true and accurate. You use the Service only for personal needs. You agree not to allow others to use your identity or user status and may not assign or otherwise transfer your account to any other person or entity. When using the Services, you agree to comply with the current legislation of Ukraine. 
2.2. You can access the Services only in authorized ways. You are responsible for downloading the correct software to your device. Administrator is not responsible if you do not have a compatible device or if you have downloaded the wrong version of the software to your device. The Administrator reserves the right not to provide you with access to the Services if you use the application and/or software from an incompatible or unauthorized device or for your own needs other than the purpose of the software or application.

3. USER registration

3.1. To use the Services, the User registers through Mobile Applications, as a result of which a unique User account is created, which provides his access to the Services. 
3.2. When registering, the User must provide his e-mail or Google Account or Apple ID. 
3.3. If the User provides false information during registration or in the future when using the Services, the Administrator has the right to suspend or cancel the User’s account (registration) without prior notice or obtaining any consent from the User. 
3 .4. In the event that the User's actions may lead to a violation of any rules and regulations of current legislation, human rights, as well as the possibility of claims against the Administrator or holding the Administrator liable for the actions of such a User, the Administrator has the right to immediately block the actions, as well as suspend or cancel action of the User's account (registration) without prior notice or obtaining any consent from the User. 
3.5. The Administrator has the right to delete the User's account if the User does not use it for 12 calendar months.
3.6. When registering through Mobile Applications, the User is required to enter a unique password. In this case, the User bears full responsibility for the reliability of the provided password and the protection of his account. 
3.7. In the event that a third party gains access to the User's account, the User is obliged to immediately notify the Administrator to take appropriate measures, provided that the User can confirm the legitimacy of the account belonging to a specific such User. 
3.8. The user independently ensures the safety of information about their passwords and other confidential information. The administrator is not responsible for the consequences of the User losing confidential information about his personal data (login and password). This provision applies both to the User’s transfer of information about personal data to third parties voluntarily, and to the User’s loss of confidential information about personal data against his will.

4 . PERSONAL DATA

4.1. The User allows the Services to use and process his personal data for the needs specified in this Agreement and in the manner described here. 
4.2. In this Agreement, “Personal Data” means information about the User with which you can register in the Services, in particular e-mail or Google Account or Apple ID, any information about you that you provided to the Services in registration forms, questionnaires or any other similar forms, or any information with your sensitive personal data that Administrator has collected, stored, used and processed or which may collect, store, use and process from time to time in the future. The User provides personal data on a voluntary basis. However, if the User does NOT provide his Personal Data, the User’s access to the Application may be incomplete and the Services will not be able to process the User’s Personal Data for the needs set out below. 
4.3. The User agrees that Services may send push notifications and emails to the User. 
4.4. All issues related to the collection, use, processing and protection of the User’s personal data are regulated by a separate Privacy Statement, posted on the website and Mobile applications.

5 . MARGRAM Terms of use

Advertising - only after approval by the Administrator!!!

Forbidden:

  1. Insulting participants and Administration;

  2. Use of profanity;

  3. Inciting ethnic and religious hatred;

  4. Forward advertising publications or links with advertising (only after approval by the MARGRAM Administration)

  5. Publication of materials containing erotica and pornography;

  6. Send posts containing personal information about members;

  7. Post posts containing information asking to send money (except for cases verified by the MARGRAM Administration)

  8. Introducing group members into misconception and deception

Allowed:

  1. It is allowed to joke, actively communicate, exchange information, discuss issues related to the topic of the community with each other;

  2. Assist group members in solving problems, publish links to authoritative sources (channels, groups, social network pages that you can trust, links to authoritative websites) on the Internet, where there is information that allows you to resolve the issue.

  3. The advertiser is responsible for advertising placed in the MARGRAM. The Administration does not bear any responsibility for the advertising blocks and notifies that it does not guarantee the possibility of purchasing or using certain goods or services at the prices and/or conditions specified in the advertising blocks. We warn you about the dangers of making an advance payment for a product or service, especially in the amount of 100%. Before making an advance payment, it is recommended to learn more about the activities of this organization. If you are a MARGRAM member, you agree to its rules. The Administration reserves the right to make changes to these rules and supplement them from time to time. These rules apply to all topics, but any topic may have additional rules and exceptions

5.1. The MARGRAM service is provided to the User exclusively for personal, non-commercial use and allows Users to communicate with each other.

5.2. The Website, Mobile Applications, and MARGRAM Service are not intended to post confidential information, information with limited access, information of third parties for the placement of which the appropriate permissions and powers have not been obtained from the Administrator.

5.3. The Administrator reserves the right to suspend the provision of access to the MARGRAM Service or part thereof at any time for any reason or in its absence without prior notice to the User.

6. LIMITATIONS ON THE USE OF THE MARGRAM SERVICE

6.1. When using the MARGRAM Service, the user can post information and objects of intellectual property rights, including, but not limited to: ratings, reviews, comments about the MARGRAM Service. Moreover, in the case of posting Content, the User guarantees that he lawfully possesses such Content or property rights to it and / or has received all necessary permissions to post such Content from third parties. In the event of claims being made to the Administrator, the User is obliged to independently and at his own expense settle such claims or compensate the Administrator for losses incurred by the latter in connection with the User’s unlawful placement of Content on the Site and/or Mobile Applications. 
6.2. The Administrator reserves the right to refuse posting, as well as to delete/block Content at any time at its own discretion for any reason without notifying the User or his consent. 
6.3. The Administrator does not take any action and is not responsible for the reliability, accuracy and legality of posting Content in the Mobile Applications. The administrator does not check the Content posted by users and is not responsible for its accuracy and legality. 
6.4. The Administrator undertakes to notify the User of claims from third parties regarding the Content posted by the User. The User undertakes to provide the Administrator with the rights to publish the Content or delete the Content. 
6.5. The User undertakes not to use the MARGRAM Service to transmit, post or distribute in any way information, the content of which is illegal, threatening, libelous, offensive, violates copyrights, spreads hatred and / or discrimination of people on any grounds, contains grievances and claims against other Users, the Administrator or any third parties whose rights are established by the Law of Ukraine “On the Protection of Public Morals”, the Constitution of Ukraine and other relevant regulations. It is also prohibited to distribute any information of an erotic, sexual or pornographic nature through Mobile applications. If the Administrator incurs any losses associated with the User posting illegal information, the User is obliged to compensate these losses to the Administrator in full. 
6.6. Content must not contain:

  • restrictions on the rights of minorities;

  • impersonating another person or representative of an organization and/or community without sufficient rights to do so, including employees and owners of the Administrator, as well as misrepresentation regarding the properties and characteristics of any subjects or objects;

  • materials that the User does not have the right to make available by law or under any contractual relationship;

  • materials that violate the rights to any patent, trademark, trade secret, copyright or other proprietary rights and/or copyright and related rights of third parties;

  • “spam” correspondence, “chain letters”;

  • materials containing computer codes intended to disrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access, as well as serial numbers for commercial software products, logins, passwords and other means for obtaining unauthorized access to paid resources in Internet.

6 .7. When using the MARGRAM Service, users do not have the right to store, post, transmit or otherwise distribute any information and / or objects of intellectual property rights that may lead to a violation of the rights of third parties, including the rights to protect personal data. 
6.8. If Users identify information and/or objects of intellectual property rights, the use of which is limited or the rights to which belong to third parties, the User is obliged to contact the Administrator and report violations, indicating the Internet address of the information and/or objects of intellectual property rights, which, according to in the opinion of the User, violate the rights of third parties and indicate the nature of such violation. 
6.9. When using the MARGRAM Service, Users are prohibited from carrying out any actions that violate or may result from a violation of the current legislation of Ukraine or the legislation of another state in which the User is located, as well as relevant norms of international law. 
6.10. Any materials received by the User using the MARGRAM Service are used by the User at his own peril and risk. The user is solely responsible for any damage that may occur to the computer and/or data as a result of downloading and using these materials. 
6.11. The Administrator has the right to the request of the relevant authorized (law enforcement) body, but in accordance with current legislation, to provide such body with available information about the User, not excluding personal data.

7. PAYMENT for Advertising in MARGRAM

7.1. The user pays for advertising services directly to Administrator
7.2. The user can pay for MARGRAM services using a bank card. In this case, the User makes a payment on the website of the corresponding payment system and enters his personal data and bank card details directly on the website of this payment system. The Administrator does not store or transmit Users' bank card data.

8. RIGHTS AND GUARANTEES OF THE ADMINISTRATOR

8.1. The administrator guarantees that the proprietary intellectual property rights to the MARGRAM Service, in particular, but not limited to: Technology platform, Website, Mobile applications, any of their components, including program code, design elements, text, graphics, illustrations, videos and other objects Intellectual property rights belong to the Administrator. 
8.2. The conclusion of this Agreement does not infringe the intellectual property rights of any third party. 
8.3. This Agreement does not provide for the granting of any rights or permissions to the User to use the MARGRAM Service, Website and Mobile Applications in any manner other than their functional use by the end consumer.

9. Limitation of liability of the ADMINISTRATOR

9.1. The administrator is not responsible for damage to life and health, any direct and/or indirect losses, material and/or moral harm, liabilities or losses incurred as a result of the User's use or non-use of information posted on the website and in Mobile applications, as well as when using the MARGRAM Service; due to the inability to access or use the MARGRAM Service; failure to provide or improper provision of services to Users; the presence or absence of such persons having a special legal status, etc.; unauthorized distribution, modification or destruction of User information as a result of any use of the MARGRAM Service. 
9.2. The Website, Mobile Applications, and MARGRAM Service are provided for use by Users on an “as is” basis. The Administrator is not responsible to the User for the fact that the MARGRAM Service, Website, Mobile Applications do not meet the user’s expectations and / or the MARGRAM Service will be provided uninterruptedly, reliably, without errors. The administrator is not responsible for making changes, temporary or complete termination of the MARGRAM Service or any part thereof. 
9.3. The administrator does not guarantee permanent or unconditional access to the MARGRAM Service. The functioning of the MARGRAM Service may be disrupted by force majeure and other factors, the prevention or overcoming of which is beyond the capabilities of the Administrator. 
9.4. The administrator is not responsible for the performance and ensuring the safety and security of information transmitted when making payments using the user's bank cards, including for the actions of the bank and international payment systems or other participants in the technical process of settlements. All relationships regarding settlements using bank cards are governed by the terms and conditions of international payment systems that are mandatory for the user and the user’s agreements with the bank that issued the user’s bank card. 9.5. The administrator is always ready to take into account the wishes and suggestions of any MARGRAM Service User regarding his work.

10 . FINAL PROVISIONS

10.1. This Agreement is governed by and construed in accordance with the laws of Ukraine. Issues not regulated by this Agreement shall be resolved in accordance with the current legislation of Ukraine. 
10.2. All possible disputes arising from the relations regulated by this Agreement are resolved in the manner established by the current legislation of Ukraine at the location of the Administrator. Throughout the text of this Agreement, unless expressly stated otherwise, the term “legislation” means the legislation of Ukraine. 
10.3. Despite the free use of the Services, the rules on the protection of consumer rights provided for by the legislation of Ukraine cannot be applied to the relationship between the User and the Administration. 
10.4. Nothing in the Agreement can be understood as the establishment between the User and the Administration of agency relations, assignments, partnership relations, joint activity relations, labor relations or any other relations not expressly provided for in this Agreement. 
10.5. If for one reason or another one or more provisions of this Agreement are found to be invalid or unenforceable, this will not affect the validity or enforceability of the remaining provisions of the Agreement. 
10.6. Inaction on the part of the Administrator in the event of a violation by the User or other Users of the provisions of the Agreements does not deprive the Administrator of the right to take appropriate actions to protect his interests later, and also does not determine the Administrator’s waiver of his rights in the event of subsequent commission of similar or similar violations. 
10.7. This Agreement is written in English. The document is located at: https://www.mybridgehelper.com/terms-of-use and in Mobile Applications.

Rules for using the Crewing Companies tab

1. Introduction

These Rules of Use (hereinafter referred to as the “Rules”) govern the use of the Crewing Companies tab for sending an Application Form to crewing companies.

2. Data Collection Disclaimer

2.1. Sending data directly to crewing companies

Our Crewing Companies tab provides a platform for sending a questionnaire with seafarer’s personal data, passport data, certificates and personal photos directly to crewing companies. We do not collect, store or process personal data of users.

2.2. Data Responsibility

We are not responsible for the content, accuracy and security of data sent by the user to the crewing company. Once sent, the data is the responsibility of the crewing company receiving it.

3. How to use the Crewing Companies tab

3.1. Filling out the Application form

The user fills out a form (Application Form) in the application, indicating the necessary personal data and document data. This data is sent directly to the email of the selected crewing company or all Crewing Companies.

3.2. Data transmission security

We take all reasonable measures to ensure the security of data transmission from the user to the Crewing Company. However, we cannot guarantee the absolute security of data during transmission over the Internet.

4. Limitation of liability

4.1. Exclusion of liability for data security

Since we do not collect or store personal data of users, we are not responsible for their safety and processing after sending the data to the crewing company.

4.2. Data transfer

The user agrees that the data is sent directly to the Crewing Company/s and we have no control over its further processing.